The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
  • General FAQ
  • Q:What kind of certificate you have ?

    A .We have ISO 9001,ISO14001,CE, RoHS,MSDS, UN38.3 etc

  • Q:How about the after sales service?

    A:Blue Carbon welcome you contact us at 24 hours per day, 7 days per week,your any questions will be highly appreciated.

  • Q:What is the terms of payment?

    A:T/T, L/C, Alipay, for T/T it is 30% for deposit, the balance 70% before shipment for bulk order.

  • Q:How to proceed with an order?

    A: Firstly let us know your requirements or application.
    Secondly, We quote according to your requirements or our suggestions.
    Thirdly customer confirms the samples and places a deposit for formal order.
    Fourthly We arrange the production.

  • Q: How do you ship the goods ?

    A: Airline and sea shipping is also optional.

  • Q: Do you have any MOQ limit?

    A: Low MOQ, 1pc for sample checking is available.

  • Q:What about the lead time?

    A:It depends on order quantity.Sample needs 3 days if we have sample in stock,3-7 days for newly produced samples,10-15 days for big order

  • Q: Can I have a sample order?

    A:Yes, we welcome sample order to test and check quality

  • General FAQ

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