Global energy storage system solution supplier with 15 years manufacturing experience. Chinese
Q:What kind of certificate you have ?
A .We have ISO 9001,ISO14001,CE, RoHS,MSDS, UN38.3 etc
Q:How about the after sales service?
A:Blue Carbon welcome you contact us at 24 hours per day, 7 days per week,your any questions will be highly appreciated.
Q:What is the terms of payment?
A:T/T, L/C, Alipay, for T/T it is 30% for deposit, the balance 70% before shipment for bulk order.
Q:How to proceed with an order?
A: Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.
Q: How do you ship the goods ?
A: Airline and sea shipping is also optional.
Q: Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available.
Q:What about the lead time?
A:It depends on order quantity.Sample needs 3 days if we have sample in stock,3-7 days for newly produced samples,10-15 days for big order
Q: Can I have a sample order?
A:Yes, we welcome sample order to test and check quality
General FAQ